SAPUTRA, N. G.; BAGASKORO, B.; ARMAND; IMANI SYAWAL, R.; AURELLIA, V. Strategi Hotel Manager Dalam Menangani Service-Related Complaints (SRC) Pada Budget Hotel Red Planet. Jurnal Sains Terapan Pariwisata, [S. l.], v. 8, n. 1, p. 42–48, 2023. DOI: 10.56743/jstp.v8i1.236. Disponível em: http://103.28.225.131/index.php/jstp/article/view/236. Acesso em: 5 oct. 2024.