Ni Made Nitha Balistha, I Ketut Sutama, Ida Ayu Elistyawati, I Gede Mudana, Ni Nyoman Triyuni, Ni Made Ernawati. Implementation of E-Service Quality at Front Office Department to Increase Guest Satisfaction. ijothe [Internet]. 2022 Sep. 1 [cited 2024 Oct. 5];1(3):202-13. Available from: http://103.28.225.131/index.php/ijothe/article/view/171